Payment Policy

At Calvero, we accept card payments for purchases made through calvero.shop. This policy explains our accepted payment methods, pricing, payment processing, and refunds.

Accepted Payment Methods

You can pay using the following cards, as available at checkout:

  • Visa

  • Mastercard

  • Maestro

  • American Express

  • JCB

  • Discover

  • Diners Club

Please enter accurate card and billing information when placing your order. Payment approval is subject to authorization by your card issuer and payment provider.

Currency and Order Total

All product prices and checkout totals are displayed in U.S. Dollars (USD).

We offer free shipping on all orders within the United States, with no minimum purchase required. Any applicable taxes will be shown at checkout before you complete your purchase.

Please review your items, quantities, delivery address, and final order total before confirming payment.

Payment Processing and Security

Card payments are processed through the payment providers available in our Shopify checkout. Payment information is transmitted using encrypted connections.

Calvero does not store your full card number or card security code. Please do not send card details by email, contact form, or chat.

Payment Authorization and Order Confirmation

Your payment must be successfully authorized before your order can proceed to processing.

After completing checkout, you will receive an order confirmation at the email address provided. If you do not receive it, please check your spam folder or contact us.

We may contact you if additional information is needed to resolve a payment or order issue.

Declined or Unsuccessful Payments

If your payment is declined:

  • Check that your card details and billing address are correct.

  • Confirm that sufficient funds or available credit are present.

  • Contact your card issuer if the transaction remains unsuccessful.

  • Try another accepted card if needed.

An unsuccessful payment attempt may result in a temporary authorization hold. Your card issuer determines when that hold is released.

If you believe you have been charged more than once, contact us with your order number and transaction details. Do not include your full card number or security code.

Refunds

Returns and refunds are handled according to our Return & Refund Policy.

Once your returned item has been received, inspected, and approved, we will process your refund within 7 days. Card refunds are issued to the original payment method.

Your bank or card issuer may require additional time to display the refund in your account. This posting time is separate from Calvero’s refund processing period.

Contact Us

For payment questions or assistance, contact:

Business Name: Calvero
Email: info@calvero.shop
Phone: +1 860-456-8888
Address: 123 Union St, Willimantic, Connecticut 06226, United States
Customer Support Hours: Monday–Friday, 9:00 AM–5:00 PM Eastern Time

Contact Us

If you have questions about Cash on Delivery, your order, or payment at delivery, please contact Calvero:

Email: info@calvero.shop
Phone: +1 860-456-8888
Address: 123 Union St, Willimantic, Connecticut 06226, United States
Customer Support Hours: Monday–Friday, 9:00 AM–5:00 PM EST